Frequently asked question
Product
What makes your Extrait de Parfum last longer than regular perfumes?
Most fragrances are built for colder climates, with 12–15% oil concentration. We're not. Ours are formulated at 25%+ because your scent should last your day, not just your morning. And what you smell in the first hour is different from the sixth. Top notes open. Heart notes settle. Base notes stay.
How do I know your fragrances are genuine and high quality?
Every Fifth Sense fragrance is an original composition, built from scratch rather than a copy of another scent. Our Extrait de Parfum formulas contain 25%+ fragrance oil and are crafted for Indian skin, heat, and humidity. Explore each product page for its notes and scent story, or start with our Discovery Set to experience the fragrances for yourself.
How should I wear your Extrait de Parfum in India's heat and humidity?
Start with a light application on clean, dry skin and let the fragrance settle before adding more. Our concentrated formulas are designed for Indian heat and humidity, so give the scent time to develop from its opening notes into the heart and base. Avoid rubbing the fragrance in, and store your bottle away from direct sunlight and heat.
Are your fragrances safe for all skin types?
Skin sensitivity varies, so no fragrance can be guaranteed to suit everyone. Follow the directions on your product and try a small amount on a small area first. Avoid broken or irritated skin and contact with your eyes. Stop using the product if irritation occurs. If you have known fragrance sensitivities, check the ingredients before use.
Shipping
How long will it take for my order to arrive?
We ship within 1–2 business days, excluding weekends and holidays. Once shipped, metro cities typically receive orders in 3–4 business days and Tier 2 cities in 5–7. Remote areas may take 7–10 business days, and the North East and Kashmir 10–12. You'll receive a tracking number by email and SMS when your order leaves us.
Do you charge a shipping fee?
Shipping is free on orders above ₹499. Orders below ₹499 have a ₹99 shipping fee. Any applicable shipping charge is shown at checkout before you pay. We currently deliver across India only.
Returns
What if the scent doesn't suit me, can I return it?
Fragrance is personal. Which is why we built the Discovery Kit with four scents, 2ml each, fully redeemable against your full-size purchase. Wear it. Live in it. Find the one that feels like you. Then commit. All sales on full-size bottles are final, but you were never supposed to buy blind.
If your order arrives damaged, defective, or incorrect, contact customercare@itsfifthsense.com within 48 hours of delivery with your order number, photos, and an unboxing video so we can help.
Payments
Do you accept COD payments?
Yes, we accept Split COD. Pay a minimum of ₹249 as a token, and pay the remaining amount at the time of delivery.
